The key to success for Travel Management Partners is a commitment to service excellence and providing customized products to our customer base.
Our clients view TMP as a solution provider in the area of corporate travel.
The final result for the TMP client is a more advanced travel program designed around their specific needs with emphasis on high levels of customer service and maximum cost avoidance.
 
OWNERSHIP:
TMP is owned on an equal basis by John Lewis, President & Chief Executive Officer and Wanda Shankle, Executive Vice President & Chief Operating Officer.
FOUNDATION:
Founded in 1994, Travel Management Partners (TMP) has grown into one of the largest corporate travel management firms in the United States.  The company specializes in managing and/or establishing on-site corporate travel offices and dedicated off-site travel centers for corporations.
MISSION:
Our mission is total commitment to service excellence by providing advanced reservations and quality assurance technology that provides the TMP client with a fully customizable travel program.  TMP focuses on being a “solution provider” in the area of corporate travel management.
NATURE OF BUSINESS:
TMP provides the full array of corporate travel management products and services.   The company has developed several proprietary products including the Travel Trakker™ data analysis and reporting system, the CorpTrip™ automated online self-booking system, and the online traveler profile system CorpProfiles
SALES:   $275 Million
BUSINESS MIX:   90% Corporate, 10% Meetings and Incentives
VOLUME MIX:   70% Domestic, 30% International
EMPLOYEES:   156
STYLE:   Client-Driven, Consultative, Entrepreneurial
SELECT CAPABILITIES:
  
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  • Superior reservations technology and low fare search capability
      
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  • Proprietary technology that provides the TMP client with a highly customizable travel program at the lowest possible cost.
      
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  • Highly experienced in consultative services with a proven track record in effective travel vendor negotiations.
      
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  • Emergency/After Hours assistance staffed by TMP employees on a 24/7 basis.
      
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  • Dedicated groups, meetings and incentive division.
    ADVANTAGE:
      
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  • TMP is focused solely on the development and support of dedicated corporate travel operations.   All products are developed specifically for the on-site and dedicated off-site client.
      
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  • Service excellence is the key element of the company’s success and is the primary objective of every employee.   Through the use of advanced quality assurance technology, to hiring and training employees that “fit” a client's corporate culture, to our unique “team approach” to account management, all are designed to give the TMP client customer service that is second to none in the travel industry.
      
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  • Determining the “real” cost of your travel program is made easier by our low “all-inclusive” fee structure.   Most agencies quote a low “transaction/management” fee in addition to an array of line item expenses, making it difficult to budget travel costs.
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